Terms of Use
Effective date: 23 February 2026 Version: 1.0
These Terms of Use govern your access to and use of Dytto, an AI-powered platform for accountants, provided by Dytto BV. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. Who We Are
Dytto BV is registered with the Crossroads Bank for Enterprises (Kruispuntbank van Ondernemingen) under number 1030.588.178.
Registered address: Brusselsesteenweg 6, 9050 Ghent, Belgium
Email: niels@dytto.ai
2. Eligibility
Dytto is intended exclusively for professional users acting in the course of their business or professional activity. By using our services, you confirm that you are acting in a professional capacity and not as a consumer. Individuals acting in a personal or consumer capacity may not use the platform.
3. Services
Dytto provides AI-powered tools and services specifically designed for accountants and accounting firms. Our services include, but are not limited to:
Automated document processing
Intelligent data analysis
Compliance monitoring
Workflow optimisation
The services are provided "as is" and "as available". To the fullest extent permitted by Belgian law, Dytto disclaims all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. While we strive for accuracy and reliability, AI-generated outputs are assistive in nature and should always be reviewed by a qualified professional before being relied upon.
4. Account and User Responsibilities
As a user you are responsible for:
Providing accurate and complete information when creating and maintaining your account.
Keeping your login credentials secure and confidential. You are liable for all activity that occurs under your account.
Implementing appropriate security measures for your own systems and endpoints that access the platform.
Using our services in compliance with all applicable laws and regulations, including but not limited to tax, accounting, and data protection legislation.
Respecting the intellectual property rights of Dytto and third parties.
Ensuring that any data you upload or process through Dytto is lawfully obtained and that you have the necessary authorisations to process it.
You may not:
Use Dytto for any unlawful, fraudulent, or harmful purpose.
Attempt to reverse-engineer, decompile, or otherwise extract the source code or underlying algorithms of the platform.
Interfere with or disrupt the integrity or performance of the platform.
Share, resell, or sublicense access to the platform without our prior written consent.
5. Fees and Payment
Access to Dytto requires a paid subscription. Fees, billing frequency, and payment terms are set out in your individual subscription agreement. All fees are exclusive of VAT and any applicable taxes, which will be charged in addition.
Invoices are due within 30 days of the invoice date. If payment is not received within this period, Dytto may suspend access to the platform after providing reasonable written notice.
6. Fair Use Policy
Our services are subject to fair use limits to ensure that Dytto remains available and performant for all users. Each subscription plan includes a monthly message allowance per user. When a user exceeds their individual allowance, usage draws from a shared organisation pool.
Approaching and exceeding limits
We will notify you when your usage approaches the applicable limits. If your organisation's total allowance is exhausted, Dytto may restrict access to the platform until the next billing cycle or until you upgrade to a plan that accommodates your usage. We will work with you to find an appropriate solution.
Prohibited use
You may not circumvent or attempt to circumvent fair use limits, including but not limited to automated or scripted access, creating multiple accounts to increase allowances, or any other behaviour intended to bypass the limits set forth in your subscription plan.
Dytto reserves the right to throttle, suspend, or terminate access if usage patterns indicate abuse or behaviour that degrades the service for other users. We will provide reasonable notice before taking such action, except in cases of severe or urgent abuse.
7. Data Protection
Roles
When you use Dytto to process your clients' data, you act as the data controller and Dytto acts as the data processor within the meaning of the GDPR. You warrant that you have a lawful basis and all necessary authorisations to upload and process data through the platform.
Data Processing Agreement
The processing of personal data is governed by our Data Processing Agreement (DPA), which is incorporated into these Terms by reference. If you require a standalone copy of the DPA, please contact niels@dytto.ai.
Sub-processors
Dytto may engage sub-processors to provide parts of the service. We will notify you of any new or replacement sub-processor at least 14 days before they begin processing. If you have a reasonable objection, you may notify us in writing within that 14-day period. We will work with you to find a resolution. If no resolution can be reached, you may terminate the affected services without penalty.
Security
Dytto implements reasonable technical and organisational measures to protect the confidentiality, integrity, and availability of your data. These measures are described in our Privacy Policy. No system is fully immune to security threats, and you acknowledge that absolute security cannot be guaranteed.
Breach notification
In the event of a personal data breach affecting your data, Dytto will notify you without undue delay and in any case within 48 hours of becoming aware of the breach, enabling you to fulfil your own notification obligations under the GDPR.
For full details on how we handle personal data, please refer to our Privacy Policy.
8. Confidentiality
Each party agrees to keep confidential all non-public information received from the other party in connection with these Terms and the use of the platform, including but not limited to business data, client information, financial records, and technical details.
Confidential information may only be disclosed:
To employees, advisors, or sub-processors who need access to perform their role and are bound by equivalent confidentiality obligations.
Where required by law, regulation, or court order — in which case the disclosing party will provide prompt notice where legally permitted.
This obligation survives termination of these Terms for a period of 3 years.
9. Intellectual Property
All intellectual property rights relating to the Dytto platform — including but not limited to the software, algorithms, design, trademarks, and documentation — are and remain the exclusive property of Dytto BV.
Upon subscribing to our services, you are granted a limited, non-exclusive, non-transferable, revocable licence to use the platform in accordance with these Terms and your subscription agreement. This licence does not transfer any ownership rights to you.
Any content you upload or create through the platform remains your property. You grant Dytto a limited licence to process this content solely for the purpose of providing the services.
10. Availability and Maintenance
Dytto aims to provide a reliable and continuously available service, but does not guarantee uninterrupted access. We may temporarily suspend or restrict access for scheduled or emergency maintenance, system updates, or circumstances beyond our reasonable control.
We will make reasonable efforts to provide advance notice of planned maintenance that may affect availability.
11. Limitation of Liability
To the fullest extent permitted by Belgian law:
Dytto is not liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of the platform.
Dytto's total aggregate liability for any claims arising under or in connection with these Terms shall not exceed the total amount you have paid for the services in the 12 months immediately preceding the event giving rise to the claim.
Dytto is not liable for any errors, omissions, or inaccuracies in AI-generated outputs. You acknowledge that all outputs are assistive and that final responsibility for any professional decisions rests with you as the qualified professional.
Nothing in these Terms excludes or limits liability for fraud, gross negligence, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Dytto BV, its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of:
Your breach of these Terms.
Your use of the platform in violation of applicable law.
Any claim by a third party related to data you have processed through the platform.
13. Term and Termination
These Terms enter into force when you first access or use the platform and remain in effect for the duration of your use. The term and renewal conditions of your subscription are set out in your individual subscription agreement.
Termination by you: You may terminate your account at any time by providing 30 days' written notice to niels@dytto.ai.
Termination by Dytto: We may suspend or terminate your access with 30 days' notice, or immediately if you materially breach these Terms.
Upon termination:
All rights and licences granted to you under these Terms cease immediately.
You must discontinue all use of the platform.
You may request an export of your data within 30 days after termination. Dytto will make your data available in a standard, machine-readable format upon request. After 90 days, all data will be deleted in accordance with our Privacy Policy and any applicable Data Processing Agreement.
Provisions that by their nature are intended to survive termination (including confidentiality, intellectual property, limitation of liability, indemnification, and governing law) shall continue to apply.
14. Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, internet or telecommunications failures, or failures of third-party service providers. The affected party will make reasonable efforts to mitigate the impact and resume performance as soon as practicable.
15. Modifications to These Terms
Dytto reserves the right to modify these Terms at any time. We will notify you of material changes at least 14 days before they take effect by email or through the platform. The latest version will always be available at dytto.ai/terms with the effective date and version number clearly stated.
Continued use of our services after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree with the revised Terms, you should stop using the platform and terminate your account.
16. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of Belgium, without regard to its conflict-of-law provisions.
Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of Ghent, Belgium.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the intent of the original.
18. Contact
If you have any questions about these Terms of Use, please contact us:
Email: niels@dytto.ai
Address: Brusselsesteenweg 6, 9050 Ghent, Belgium